Energy and Performance Information Center (EPIC)
Welcome, Guest. Login using your HUD credentials by clicking the "Login" link to the right.
 
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 03/31/2015
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 03/31/2015
OMB CONTROL NUMBER: 2577-0218
EXPIRATION DATE: 07/31/2019
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 07/31/2017
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 03/31/2015
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 03/31/2015
OMB CONTROL NUMBER: 2577-0274
EXPIRATION DATE: 03/31/2015

About EPIC

Instructions
This is an official US Government System for authorized use only. This system may be monitored to protect against unauthorized use. Attempts to circumvent security, use the system for unauthorized purposes, or interfere with the system, its data, or operation is prohibited. Unauthorized acts may result in criminal prosecution under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996. Use of this system constitutes consent to monitoring.

Please note that starting Sunday, August 18 and going through Sunday, August 25, HUD will be testing hosting EPIC (as well as other HUD systems) in a different environment. This test should not impact users of EPIC, but there is the potential for a disruption in service. If you have an urgent need to submit information in EPIC, it is recommended that you complete any submissions before the test begins (although if all goes as planned, you should be able to submit during the test). The impacted systems will be down for sometime during both Sunday the 18th and Sunday the 25th during the transition between the two environments. If you encounter issues during this testing timeframe, please forward an email to EPICHelp@HUD.GOV.


EPIC Registration Instructions:


New Users


If you are a PHA staff person click here

If you are a Tribe or TDHE staff person click here

If you are a HUD user click here

All Users - PROBLEM LOGGING IN WITH SECURE SYSTEMS ID-REACTIVATION:
If you are are already set up as a Secure Systems user and are "kicked back" to the login screen after clicking the login button, either your password needs to be reset or your account needs to be reactivated. If you have not logged into EPIC in the past year your account in EPIC has been deactivated and you will need to send an email to request reactivation: send an email to either EPICHelp@hud.gov (PHA or public housing users) or ONAP_EPICHelp@hud.gov (Tribe/TDHE or ONAP users) and specify that you have not logged in to EPIC in the past year. If you have logged in to EPIC in the past year, but are not able to log in now then it is likely that there is a problem with your Secure Systems account (rather than your EPIC account). In this instance you may want to try to reset your password online using the following link: self-service utility (or alternatively by going to the following URL: https://hudapps.hud.gov/reac/wass/resetPwd.html). You may alternatively want to call the HUD National Help Desk at: 1-888-297-8689 - if you call the HUD National Help Desk, indicate that you are seeking to have your Secure Systems password reset - do not refer to the EPIC system-it will lead to confusion.

If you have an EPIC account but are having other difficulties logging in, such as 403 "forbidden access" or 500 "internal server errors", send an email to either EPICHelp@hud.gov (PHA or public housing users) or ONAP_EPICHelp@hud.gov (Tribe/TDHE or ONAP users) and explain the issue you are encountering. In your e-mail, include your name, telephone number, your User ID, your organization's name, and the specific type of error you are receiving. It would also be helpful (but not required) if you could send a screen shot of the problem screen and then paste the screen shot into the email. (The procedures for taking a screen shot vary depending on the version of Windows a person uses - to get instructions type "screen shot" in an Internet search engine to find instructions).

All EPIC users are required to re-certify every 365 days. EPIC will disable users who have not logged into system in 365 days.

U.S. Department of Housing and Urban Development